We pack and ship packages Monday through Saturday, and typically our cutoff for packages going out same-day is 2:30 PM Pacific time. There's a chance that if you make a larger order that we may not have time to make the cutoff for packing, but we strive do to our best to get everything out each day. Carriers do not pick up from us on Sundays, so any order made after the cutoff time on Saturday (2:30 PM) would go out the following Monday.
Currently we offer FREE shipping to continental USA addresses for most orders $75 and above, and we choose between UPS and USPS based on cost to us. We also offer you the choice of your preferred shipping carrier and service if you would prefer to choose, and costs are shown to you at the time of checkout.
Some USA territories have flat fees due to the distance from Patchwerks, and a few items in our catalog require us to charge shipping.
For addresses outside of the USA, our system calculates shipping costs based on item weight and presents you with options you can choose.
If you wish to inquire about expedited shipping or special requests, please email us at email@example.com.
For returns, you are responsible for return shipping costs to Patchwerks.